Privacy policy

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Submit an update request through Formzero
• Send a contact, support, or feedback form through Formzero
• Request customer support
• Share optional sanitized job feedback for calculator improvement

This information may include your name, email address, message, and any context you choose to include. Please do not submit customer names, part drawings, part numbers, purchase orders, exact quote totals, or other confidential production identifiers.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Aggregate usage events, such as which calculator pages are opened

Calculator inputs are processed in your browser during normal calculator use. They are not automatically uploaded. If you voluntarily paste calculation details into a contact or feedback form, that submission is treated as optional sanitized job feedback and is not published as public performance data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, including:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Functional Storage: Used only when calculator or preference features need to remember browser-side settings

How We Use Your Information

We use the collected information for the following purposes:

• Provide Services: To deliver our calculation tools and generate reports
• Communication: To respond to inquiries and update requests
• Shop Feedback Review: To review optional sanitized job feedback and improve calculator assumptions without publishing identifiable data
• Analytics: To analyze usage patterns and improve our services
• Security: To protect against fraud, abuse, and unauthorized access
• Legal Compliance: To comply with applicable laws and regulations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Third-party form handling through Formzero for voluntary submissions
• Routine security maintenance and updates
• Employee training on data protection
• Limited access to personal information on a need-to-know basis

Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our website (e.g., hosting, analytics)
• Legal Authorities: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Third-Party Services

We use the following third-party services:

• Formzero: For contact, support, update-request, PDF-download, partner, feedback, and optional sanitized job-feedback submissions
• Google Analytics: For website analytics - Privacy Policy
• Cloudflare: For website hosting and security - Privacy Policy

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your personal information
• Data Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please use the contact form.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Optional sanitized job-feedback submissions are reviewed for calculator improvement only and are not published as public performance data.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.