Privacy
Privacy policy
Our Commitment to Privacy
At LaserCalc Pro, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. We are committed to ensuring that your privacy is protected and that your data is handled responsibly.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Submit an update request
- Send a contact, support, or feedback form
- Request customer support
- Share optional shop feedback for calculator improvement
This information may include your name, email address, message, and any context you choose to include. Please do not submit customer names, part drawings, part numbers, purchase orders, exact quote totals, or other confidential production identifiers.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website addresses
- Aggregate usage events, such as which calculator pages are opened
Calculator inputs are processed in your browser during normal calculator use. They are not automatically uploaded in the background. If you voluntarily paste calculation details into a contact or feedback form, that submission is handled as optional shop feedback for response handling and calculator improvement.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, including:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
- Advertising Cookies: Used to deliver relevant advertisements (Google AdSense)
How We Use Your Information
We use the collected information for the following purposes:
- Provide Services: To deliver our calculation tools and generate reports
- Communication: To respond to inquiries and update requests
- Calculator Improvement: To review optional shop feedback and improve calculator assumptions
- Analytics: To analyze usage patterns and improve our services
- Security: To protect against fraud, abuse, and unauthorized access
- Legal Compliance: To comply with applicable laws and regulations
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Third-party form handling for voluntary submissions
- Regular security reviews and updates
- Employee training on data protection
- Limited access to personal information on a need-to-know basis
Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party companies that help us operate our website (e.g., hosting, analytics)
- Advertising Partners: Google AdSense for displaying relevant advertisements
- Legal Authorities: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Third-Party Services
We use the following third-party services:
- Form processor: For contact, support, update-request, PDF-download, partner, feedback, and optional shop-feedback form submissions
- Google Analytics: For website analytics - Privacy Policy
- Google AdSense: For displaying advertisements - Ad Policy
- Cloudflare: For website hosting and security - Privacy Policy
Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to our processing of your personal information
- Data Portability: Request transfer of your data to another service
- Withdraw Consent: Withdraw consent for marketing communications at any time
To exercise these rights, please use the contact form.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Optional shop-feedback submissions are reviewed for response handling and calculator improvement only.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.